Core Values
Stretch for your customer
- Fully understand and fulfill needs of internal and external customers
- Do not tolerate mediocrity. Stretch, Excel and Exceed
Be frank, be honest
- Be frank, fair and non-political and expect the same treatment for yourself
- Do not be afraid of conflict, when it is required and is just
Succeed as a team and as an individual
- Strike a balance between people and task orientation
- Empower and delegate, but don’t over delegate
Be obsessed with quality
- Display attention to quality every single day, from the very top down, and from the bottom up
- Remember and teach that small thing lead to perfection, but perfection is not a small thing
Work hard, smart & swift
- Nurture a culture of tenacity, perseverance and sheer hard work
- Be innovative
- Opportunities to innovate are everywhere, every day. Grab them
- Take responsibility for your own agenda and priorities
- Take some risks. If you are not making mistakes, you are not trying hard enough
Discover your strengths & those of others
- While we are bonded by shared values we must encourage and respect rich diversity in skills, experiences, knowledge, talents and personal styles
- Success comes more from exploiting strengths than from overcoming weaknesses
